Find out how your personal data is collected, used, and kept secure on jelly bd — all explained in straightforward terms. We believe transparency is the best form of security.
How jelly bd keeps your data safe — six core principles
All personal data stored on jelly bd's servers is encrypted. No unauthorized individual or organization can read this information.
Your name, mobile number, transaction history, and any other personal data are never sold or shared with advertisers or third-party companies.
Every connection between your device and jellybd.net is protected by 256-bit SSL encryption. No one can intercept your data in transit.
Even within jelly bd, only a limited number of staff can access your data — strictly those who need it for their role. Every access is recorded in a log.
After your account is closed, your personal data will be deleted within a set period, unless we are legally required to retain it.
You can opt out of promotional messages from jelly bd at any time — just send a single message to support.
Jelly bd places the highest importance on the privacy of its members in Bangladesh. This Privacy Policy is designed to clearly explain what data jelly bd holds, why it holds it, how it is used, and what rights you have.
Many people in Bangladesh have concerns about security when using online platforms. jelly bd wants to address those concerns directly and clearly — not in complex legal language, but in plain terms. We believe an informed member is a protected member.
This policy applies to the jellybd.net website, mobile app, and all digital services provided by jelly bd. By accessing the site or creating an account, you are considered to have been informed of this policy.
In plain terms: jelly bd uses your data solely to operate the platform — it is never sold, leaked, or used against you.
Jelly bd collects three types of information — data you provide directly, data collected automatically while you use the platform, and data collected for identity verification.
Information provided directly (registration & KYC):
Automatically collected information:
Transaction Details:
Jelly bd uses your information only for specific, defined purposes. Your data is never used beyond those approved uses.
| Data Type | Purpose of use | Use in Advertising |
|---|---|---|
| Name & mobile number | Account verification & OTP delivery | No |
| National ID Card | KYC verification and age confirmation | No |
| Transaction history | Payment processing and fraud prevention | No |
| Browsing behaviour | Platform improvements and bug fixes | No |
| IP address | Security monitoring and account protection | No |
| Important notifications & account recovery | With Consent Only |
Jelly bd never sells your data to advertising networks or data brokers. Marketing emails are sent only with your consent — and you can withdraw that consent at any time.
Jelly bd does not sell your personal data to any third party. However, limited information may need to be shared in specific circumstances:
Outside of the four situations described above, jelly bd does not share your information with any third party under any circumstances. There are no data-sharing arrangements with advertising companies, data analytics firms, or other gaming platforms.
jelly bd will never ask for your password, OTP, or payment PIN via direct message or phone call. If anyone contacts you this way, it is a scam — report it to our support team immediately.
Jelly bd uses cookies on its website. A cookie is a small file stored in your browser that helps the site recognize you. Without cookies, you would need to log in every time you visit and the site would not remember your preferences.
| Cookie type | Purpose | Duration | Type |
|---|---|---|---|
| Session Cookies | Keeping You Logged In | Ends When You Close the Browser | |
| Preference cookies | Remembering Your Language & Display Settings | 30 days | |
| Security cookie | CSRF Protection & Fraud Prevention | Session | |
| Analytics Cookies | Understanding which pages are used most | 90 Days |
You can disable cookies from your browser settings, though some features on jelly bd may not work properly as a result. To opt out of analytics cookies, contact our support team and we'll take the necessary steps.
Jelly bd does not retain data longer than necessary. Retention periods vary by data type:
Once the retention period expires, data is securely deleted or anonymized so that identification is no longer possible.
As a jelly bd member, you have a number of rights regarding your personal data:
You can request to know what personal data jelly bd holds about you.
You can request corrections to any inaccurate or incomplete information we hold about you.
You can request the deletion of data that is not required to be retained by law.
You can request that we restrict the use of your data for specific purposes.
You can object to your data being used for marketing or analytics purposes.
You can request a copy of the personal data we hold about you.
To exercise any of these rights, email support@jellybd.net or submit a request in Bengali via live chat. We typically respond within 7 business days.
Jelly bd is strictly for users aged 18 and above. Access by minors is not permitted under any circumstances.
Jelly bd does not knowingly collect any data from individuals under the age of 18. Age verification is in place at the point of registration. If an underage account is identified, it is closed immediately and all collected data is deleted.
If a parent or guardian discovers that their child has registered on jelly bd, please contact support@jellybd.net immediately. We will take prompt action.
Jelly bd may update this Privacy Policy at any time. For significant changes, members will be notified via their registered mobile number or through an in-app notification.
Continued use of the site after any changes takes effect will be considered acceptance of the updated policy. The date of the latest update is always shown at the top of this page.
The latest version of this Privacy Policy was updated in January 2026.
For any questions, complaints, or requests regarding this Privacy Policy:
Privacy-related requests are typically handled within 7 business days. For urgent matters, live chat is the fastest option.
Your data is protected through both technology and policy
All communications are encrypted with the highest-grade SSL — the same level of security used in banking.
Data is stored in secure data centres with both physical and digital protection in place.
Independent third-party security experts regularly audit jelly bd's systems.
Jelly bd staff receive regular training on privacy and data protection.
Concerns about personal data security among online services in Bangladesh are well founded. Many platforms sell user data, use it for advertising, or store it without adequate protection. jelly bd takes the opposite approach entirely.
One thing worth being upfront about — every online service needs to collect some information. It's necessary to keep your account secure, confirm transactions, and prevent fraud. jelly bd collects only what is genuinely needed, nothing more.
Your mobile number is collected primarily for OTP delivery — your first line of account security. Even if someone obtains your password, they cannot log in without the OTP. That is why a mobile number is required to create an account.
Transaction history is kept for several reasons. First, without records, resolving any payment dispute becomes impossible. Second, financial regulators require transaction records to be retained for a specified period. Third, these records are essential for investigating fraud.
IP addresses and device information are collected for security purposes. If there's a login attempt on your account from an unusual location, jelly bd can detect it and alert you. This information is never used for advertising.
What will jelly bd do in the event of a data breach? This is an important question. Should a situation ever arise where members' data is at risk, jelly bd will notify affected members immediately — explaining what happened, what data was involved, and what steps are being taken. This transparency is a core part of how we operate.
Key Questions & Answers About Our Privacy Policy